Responsible Gaming
Gaming Should Be Entertainment
At True Fortune Casino, we believe that gambling should be enjoyed as a form of entertainment only. It is not a way to earn money or solve financial problems. Please gamble responsibly and only with money you can afford to lose.
Age Verification
You must be at least 18 years of age (or the legal gambling age in your jurisdiction) to use our services. We take age verification seriously and reserve the right to request proof of identity at any time.
If you are under the legal gambling age, please do not attempt to access gambling services. Parents and guardians are encouraged to use parental controls to restrict access to gambling websites.
Warning Signs of Problem Gambling
Please be aware of the following warning signs that may indicate a gambling problem:
- Chasing losses by gambling with increasing amounts of money
- Spending more time and money on gambling than intended
- Hiding gambling activity or lying about the extent of your gambling
- Feeling anxious, irritable, or restless when not gambling
- Using gambling to escape problems, stress, or negative emotions
- Neglecting family, work, education, or social responsibilities
- Borrowing money or going into debt to gamble
- Failed attempts to control or reduce gambling
- Experiencing relationship conflicts due to gambling habits
- Committing fraud or theft to fund gambling activities
If you recognise any of these signs in yourself or someone you know, please seek help immediately.
Self-Help Tools and Controls
True Fortune Casino provides several tools to help you manage your gambling responsibly:
- Deposit Limits: Set a maximum amount you can deposit within a specific time period (daily, weekly, or monthly)
- Loss Limits: Set a maximum amount you are willing to lose during a session or time period
- Session Time Limits: Set a time limit for your gaming sessions to help prevent extended play
- Reality Checks: Receive regular reminders of how long you have been playing and how much you have spent
- Self-Exclusion: Temporarily or permanently exclude yourself from accessing our site if you feel you cannot control your gambling
To access these tools, please visit your account settings or contact our customer support team for assistance.
Support Organizations
If you or someone you know is struggling with problem gambling, help is available. Please reach out to one of the following organisations:
United Kingdom
- GamCare - Free and confidential support for problem gambling
www.gamcare.org.uk
Telephone: 0808 8020 133 (free, 24/7) - GamStop - National Self-Exclusion Scheme for Great Britain
www.gamstop.co.uk
Allows you to exclude yourself from all UK-regulated online gambling operators - Gamblers Anonymous - Support meetings and peer assistance
Telephone: 07967 618 471
International Support
- Australia: Gambling Help Online
www.gamblinghelponline.org.au - Canada: Responsible Gambling Council
www.responsiblegambling.org - United States: National Council on Problem Gambling
www.ncpgambling.org
National Problem Gambling Helpline: 1-800-522-4700 - Germany: Bundeszentrale für gesundheitliche Aufklärung (BZgA)
www.bzga.de
If You Need Help
If you believe you have a problem with gambling, please seek help immediately. There is no shame in asking for support. Many people have successfully overcome gambling problems with the right help and resources.
Reach out to one of the support organisations listed above, speak to your GP, or contact a trusted friend or family member. Recovery is possible, and support is available 24/7.